{"id":28759,"date":"2021-02-18T14:01:49","date_gmt":"2021-02-18T19:01:49","guid":{"rendered":"http:\/\/www.newspapers-online.com\/auroran\/?p=28759"},"modified":"2021-02-18T14:07:30","modified_gmt":"2021-02-18T19:07:30","slug":"council-considers-charging-out-of-towners-more-for-services","status":"publish","type":"post","link":"https:\/\/www.newspapers-online.com\/auroran\/council-considers-charging-out-of-towners-more-for-services\/","title":{"rendered":"Council considers charging out-of-towners more for services"},"content":{"rendered":"\n<p>Non-residents of Aurora have to pay a little bit extra for fitness programs hosted by the Town, and older non-residents need to pay slightly more for services offered by the Aurora Seniors\u2019 Centre, but should out-of-towners pay more across the board?<\/p>\n\n\n\n<p>That is the question Council will be considering as they review new policies on how Town programs are priced.<\/p>\n\n\n\n<p>This month, at the Committee level, Council received a presentation on proposed new fee policies for Aurora, many of which have not been revised or adjusted since 2009.<\/p>\n\n\n\n<p>While affordability for residents was a dominating theme in discussions, so too was the price residents from other communities should pay for taking part in Aurora\u2019s programs.<\/p>\n\n\n\n<p>Following the presentation from consultants, Councillor Michael Thompson said it was unclear what the recommendations might be to recoup revenue from service-users from beyond Aurora.<\/p>\n\n\n\n<p>\u201cAurora is, I believe, the only municipality among York Region benchmarks that does not leverage a non-resident fee and it has been that way for some time,\u201d said consultant Anand Desai of Monteith Brown. \u201cIt is not to say that is a bad thing, but non-resident fees are very useful when your facilities are at capacity and you want to make sure that your residents have the greatest incentive to get access and benefit from your facilities. But there is an argument that if you apply a non-resident fee to a facility that is under-utilized, for example, you could be forgoing revenue potential there. I think more work needs to be done.<\/p>\n\n\n\n<p>\u201cMany municipalities do charge non-resident fees, but they don\u2019t necessarily apply it across the board for every single program. I think staff would probably\u2026look at different types\u2026whether it is an aquatic program versus a sport field program and determine whether a non-resident fee makes sense in that respect and how it might contribute to your ability to attain cost recovery levels that are set out in this policy.\u201d<\/p>\n\n\n\n<p>While Councillor Thompson likened this to \u201cchicken and egg\u201d scenario, Councillor Wendy Gaertner said she was \u201cspeechless\u201d that non-residents were not being charged more than Aurorans for local services.<\/p>\n\n\n\n<p>\u201cI was shocked to hear that we do not charge fees,\u201d she said. \u201cWe\u2019re the only municipality, I think, that does not charge fees for people who come from outside Aurora. It was my understanding that every time this question was raised around the table was\u2026that we did charge extra fees. There is something wrong with this picture and I would like to get back to Council on that.\u201d<\/p>\n\n\n\n<p>In response, Town Treasurer and Director of Finance Rachel Wainwright-van Kessel said that out-of-town fees are indeed charged for fitness memberships at Club Aurora, for instance, but a driving factor is making sure the programs and services offered by the Town are ultimately used.<\/p>\n\n\n\n<p>\u201cThe decision on resident versus non-resident rate, we want to make sure the space and the program is capitalized on as well as we can and certainly most-used,\u201d she said. \u201cFirst and foremost is to sell it and priority would go to residents. In a programmed case, we have different registration dates. Residents get priority and usually have an advanced registration day. If there is space available, and only if, it becomes available to the non-residents, usually a few days later. It is a measure staff have implemented to ensure our residents get priority. The non-resident rate applies to significant programs, that is something that is part of this report that we want to have a further look at in relation to our broader [programs] than just fitness at this point.\u201d<\/p>\n\n\n\n<p><strong>By Brock Weir<\/strong><br \/><em>Editor<br \/>Local Journalism Initiative Reporter<\/em><\/p>\n\r\n<a class=\"synved-social-button synved-social-button-share synved-social-size-24 synved-social-resolution-single synved-social-provider-facebook nolightbox\" data-provider=\"facebook\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Facebook\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.newspapers-online.com%2Fauroran%2Fwp-json%2Fwp%2Fv2%2Fposts%2F28759&#038;t=Council%20considers%20charging%20out-of-towners%20more%20for%20services&#038;s=100&#038;p&#091;url&#093;=https%3A%2F%2Fwww.newspapers-online.com%2Fauroran%2Fwp-json%2Fwp%2Fv2%2Fposts%2F28759&#038;p&#091;images&#093;&#091;0&#093;=&#038;p&#091;title&#093;=Council%20considers%20charging%20out-of-towners%20more%20for%20services\" style=\"font-size: 0px;width:24px;height:24px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"Facebook\" title=\"Share on Facebook\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"24\" height=\"24\" style=\"display: inline;width:24px;height:24px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.newspapers-online.com\/auroran\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/48x48\/facebook.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-24 synved-social-resolution-single synved-social-provider-twitter nolightbox\" data-provider=\"twitter\" target=\"_blank\" rel=\"nofollow\" title=\"Share on Twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?url=https%3A%2F%2Fwww.newspapers-online.com%2Fauroran%2Fwp-json%2Fwp%2Fv2%2Fposts%2F28759&#038;text=Like%3F\" style=\"font-size: 0px;width:24px;height:24px;margin:0;margin-bottom:5px;margin-right:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"twitter\" title=\"Share on Twitter\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"24\" height=\"24\" style=\"display: inline;width:24px;height:24px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.newspapers-online.com\/auroran\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/48x48\/twitter.png\" \/><\/a><a class=\"synved-social-button synved-social-button-share synved-social-size-24 synved-social-resolution-single synved-social-provider-mail nolightbox\" data-provider=\"mail\" rel=\"nofollow\" title=\"Share by email\" href=\"mailto:?subject=Council%20considers%20charging%20out-of-towners%20more%20for%20services&#038;body=Like%3F:%20https%3A%2F%2Fwww.newspapers-online.com%2Fauroran%2Fwp-json%2Fwp%2Fv2%2Fposts%2F28759\" style=\"font-size: 0px;width:24px;height:24px;margin:0;margin-bottom:5px\"><img loading=\"lazy\" decoding=\"async\" alt=\"mail\" title=\"Share by email\" class=\"synved-share-image synved-social-image synved-social-image-share\" width=\"24\" height=\"24\" style=\"display: inline;width:24px;height:24px;margin: 0;padding: 0;border: none;box-shadow: none\" src=\"https:\/\/www.newspapers-online.com\/auroran\/wp-content\/plugins\/social-media-feather\/synved-social\/image\/social\/regular\/48x48\/mail.png\" \/><\/a>","protected":false},"excerpt":{"rendered":"<p>Non-residents of Aurora have to pay a little bit extra for fitness programs hosted by the Town, and older non-residents need to pay slightly more for services offered by the Aurora Seniors\u2019 Centre, but should out-of-towners pay more across the board? That is the question Council will be considering as they review new policies on [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[4,5],"tags":[],"class_list":["post-28759","post","type-post","status-publish","format-standard","hentry","category-general_news","category-news"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3D2k4-7tR","publishpress_future_action":{"enabled":false,"date":"2026-05-20 11:25:03","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/posts\/28759","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/comments?post=28759"}],"version-history":[{"count":0,"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/posts\/28759\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/media?parent=28759"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/categories?post=28759"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newspapers-online.com\/auroran\/wp-json\/wp\/v2\/tags?post=28759"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}